Where do you ship?
We currently ship within Canada only. Standard shipping is free.
How long does delivery take?
Processing normally takes 1–2 business days. Estimated transit time after dispatch is 4–6 business days, excluding weekends and Canadian statutory holidays. Estimates are not guarantees.
How can I track my order?
We send tracking details when they are available. Contact us if tracking does not update or the parcel appears lost.
Can I return an item?
You may request a return within 30 calendar days after delivery. The item must be unused, uninstalled, in original condition and packaging, with proof of purchase. See our Refund Policy.
What if my order is damaged or incorrect?
Contact us promptly with your order number and clear photographs. Keep the item and packaging while we assess the issue.
How do I confirm vehicle fitment?
Review the product title, options, and compatibility information before ordering. Contact us before installation if anything is unclear.
Which currency and payment methods do you accept?
Prices are in CAD. Current payment methods appear at checkout.
Can I change or cancel an order?
Contact us immediately. Changes or cancellation are not guaranteed after processing or dispatch begins.
Contact
TuxMat
Email: Support@tuxman.shop
Phone: (250) 425-5274
Mailing address: 18311 59a Ave, Surrey, British Columbia, V3S 6A4, Canada