Privacy Policy

This Privacy Policy explains how TuxMat collects, uses, discloses, and safeguards personal information. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Information we collect

Depending on how you interact with us, we may collect contact, billing, shipping, order, account, customer-service, device, browser, usage, cookie, analytics, advertising, and preference information. Payment-card details are handled by Shopify or authorized payment providers; we do not receive or store full card numbers.

How we use information

We use information to process and deliver orders, provide support, prevent fraud, maintain and improve the store, measure performance, comply with law, and send marketing communications where permitted. You may withdraw marketing consent at any time.

Sharing and international processing

We disclose information only as reasonably required to providers that operate the store or support payments, fraud prevention, analytics, advertising, communications, logistics, hosting, and professional services; to complete a business transaction; or when required by law. Shopify and other providers may process information outside your province or Canada, where it may be subject to foreign laws.

Cookies and privacy choices

We and our providers use cookies and similar technologies for essential functions, preferences, security, analytics, and advertising. Browser controls may block some cookies but can affect store functions. Where legally and technically required, we honour applicable opt-out signals such as Global Privacy Control.

Retention, security, and your rights

We retain information only as long as reasonably necessary for the purposes described, including legal, accounting, dispute, and fraud-prevention needs. We use reasonable safeguards, but no system is completely secure. Subject to applicable law, you may request access to or correction of your personal information, withdraw consent, or ask for deletion. Some information may be retained where law permits or requires. We may need to verify your identity.