We currently ship within Canada only.
Cost and timing
Standard shipping is free. Orders normally require 1–2 business days for processing, followed by an estimated 4–6 business days in transit after dispatch. Weekends and Canadian statutory holidays are excluded. Delivery dates are estimates, not guarantees.
Tracking and addresses
Tracking information is sent when available. Please provide a complete and accurate address. Contact us immediately if a correction is needed; changes cannot be guaranteed after dispatch. The customer is responsible for extra costs caused by an incorrect address provided at checkout, except where prohibited by law.
Delays, loss, and damage
Carrier delays may occur because of weather, remote-area service, peak periods, or events outside our reasonable control. If tracking stalls, a package appears lost, delivery is disputed, or the parcel arrives damaged, contact us promptly with your order number. Keep the parcel and packaging while we investigate with the carrier and arrange an appropriate remedy.
Contact
TuxMat
Email: Support@tuxman.shop
Phone: (250) 425-5274
Mailing address: 18311 59a Ave, Surrey, British Columbia, V3S 6A4, Canada